Company Name: MasTrader Ltd.
Application Name: MasTrader
Email: info@mastrader.com
Phone: +44 20 3318 8029
Address: Spyrou Kyprianou 50, Chrysopolitissa area, 1th Floor, Larnaca 6057, Cyprus
MasTrader Ltd. does not directly perform account deletion. We are a software platform provider. Account deletion requests made through the mobile application are forwarded to your registered broker/server. Only your registered broker can delete your account. The deletion process is permanent and cannot be undone. Accounts with open positions or pending transactions cannot be deleted until all positions are closed.
Launch the MasTrader app on your mobile device and log in to your account.
Go to the Settings section in the application menu.
Find and tap on "Account Deletion" option in the settings menu.
Fill out the deletion form with your reason (optional) and submit your request. Your request will be forwarded to your registered broker/server who will process the account deletion.
Data Type | Retention Period | Reason |
---|---|---|
Personal Data | Immediate Deletion | User Request |
Financial Records | 7 Years | Regulatory Compliance |
Transaction Logs | 5 Years | Audit Purposes |
Security Logs | 2 Years | Security Monitoring |
You can request deletion of specific data types without deleting your entire account:
info@mastrader.com
+44 20 3318 8029
Spyrou Kyprianou 50, Chrysopolitissa area,
1th Floor, Larnaca 6057, Cyprus